Program Delivery 8

• Program Feedback - Tell Us What You Think
• Learning Guarantee
• Program Completion Timeframes
• Deferment of Study
• ICA's Coaching Model

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Getting Started 2

• How to Get Started
• ICA Code of Conduct

Teleclasses & Labs 14

• ICA Teleclass Etiquette
• What is the difference between a teleclass and a lab?
• Teleclass Reschedule
• How to view the teleclass schedule in your time zone
• How to Subscribe to a Calendar

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Student Forum 6

• How To Search The Forum
• How to edit or delete a post in the Forum
• How to ask a question in the forum
• Forum Discussion Post or Comment Error Message - Characters too long
• How to bookmark a conversation thread in the forum

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Peer Coaching 5

• Peer Coaching - What is it?
• Peer Coaching - How to find a Coach or Client
• Can Peer Coaching With ICA Be Counted As Paid Coaching?
• How to Get My Forum User URL
• Filtering Coach Search

Mentor Coaching 2

• Mentor Coaching Roles
• What To Expect In Mentor Coaching

Final Performance Evaluation 11

• Observed Coaching - What is it?
• Observed Coaching - Registration Process
• Observed Coaching - Class Structure
• Observed Coaching - How to Register
• Observed Coaching - What Feedback Can I Expect?

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Graduation & Certification 5

• Graduation Outcomes and Assessment. What is the Difference?
• What is CPC?
• When will I get my Certificate?
• Graduation from more than one program
• Pursuing an ICF Credential

Opportunities to Grow ICA Community 2

• Refer a Future Student to ICA
• Become an ICA Ambassador

Teleclasses & Labs 2

• Che cosa sono le classi telematiche (Teleclass Etiquette Italian)
• Zoom Dial In Instructions Italian

Downloads 1

• Il Coaching Agreement